1. Introduction
EYLÜL ÇEVİRİ DANIŞMANLIK VE YAYINCILIK HİZM.LTD.ŞTİ. (“Translation All World”, the “Company”, “we”, “us”) takes the privacy and security of your personal data seriously. This Privacy Policy explains what personal data we collect when you visit our website (translationallworld.com) or use our services, how we use that data, and the rights available to you.
This policy has been prepared in accordance with Turkish Law No. 6698 on the Protection of Personal Data (KVKK).
2. Data Controller
| Legal Name | EYLÜL ÇEVİRİ DANIŞMANLIK VE YAYINCILIK HİZM.LTD.ŞTİ. |
| Address | Koşuyolu Mah. Lambacı Sok. Ateşoğlu Apt. A Blok No 1/5 Koşuyolu, Kadıköy, Istanbul, Turkey |
| translate@translationallworld.com | |
| Phone | 0850 532 1990 |
| MERSIS / Trade Registry | 0383004912600017 / 28685 |
3. Personal Data We Collect
| Data Category | Data Collected | Method of Collection |
|---|---|---|
| Identity Information | First name, surname | Contact form, quote request form, KVKK application form |
| Contact Information | Email address, telephone number | Contact form, quote request form |
| Transaction Information | Requested service type, uploaded documents and message content | Quote request form, email, WhatsApp |
| Technical Data | IP address, browser type, pages visited and session duration | Google Analytics, server logs |
| Payment Information | Your payments are processed securely through the PayTR infrastructure. Your card details are not stored by our Company. | PayTR payment system |
4. How We Use Your Personal Data
| Purpose | Legal Basis |
|---|---|
| Preparing quotations and providing services | Establishment and performance of a contract (KVKK Art. 5/2-c) |
| Responding to your enquiries | Legitimate interest (KVKK Art. 5/2-f) |
| Processing payments | Performance of a contract (KVKK Art. 5/2-c) |
| Complying with legal obligations | Legal obligation (KVKK Art. 5/2-ç) |
| Analysing website usage statistics | Explicit consent (KVKK Art. 5/1) |
| Processing KVKK applications | Legal obligation (KVKK Art. 5/2-ç) |
5. Who We Share Your Personal Data With
Your personal data is shared only with the following parties and for the purposes stated below:
| Recipient | Purpose of Sharing |
|---|---|
| PayTR Bilişim Hizmetleri | Processing secure payment transactions |
| Google LLC (Google Analytics) | Analysis of anonymous website usage statistics |
| Authorised public institutions and authorities | Compliance with legal obligations |
| Sworn translators and business partners | To the extent necessary for the provision of services and subject to confidentiality obligations |
Your personal data is not shared with, sold to or rented to third parties other than those stated above.
6. How Long We Retain Your Personal Data
| Type of Data | Retention Period |
|---|---|
| Contact and quote request form data | 3 years following the end of the relationship |
| Data relating to service agreements | 10 years following termination of the agreement (Turkish Code of Obligations, Art. 146) |
| KVKK application records | At least 3 years |
| Accounting and invoice information | 5 years (Tax Procedure Law, Art. 253) |
| Google Analytics data | 2 years (managed by Google) |
7. Security of Your Personal Data
Technical and administrative security measures are implemented to protect your personal data against unauthorised access, loss or disclosure. Payment transactions are processed through the PayTR infrastructure using SSL encryption, and your card details are not stored in our systems.
8. Your Rights Under KVKK
Under Article 11 of Turkish Law No. 6698 on the Protection of Personal Data, you have the following rights:
| Right to information | To learn whether your personal data is being processed |
| Right of access | To request information about your processed personal data |
| Right to rectification | To request correction of inaccurate or incomplete personal data |
| Right to erasure | To request the deletion or destruction of your personal data |
| Right to object | To object where processing exclusively through automated systems results in an outcome against you |
| Right to compensation | To claim compensation for damages arising from the unlawful processing of your personal data |
To exercise these rights, you may submit our KVKK Application Form.
9. Cookies
For detailed information about the use of cookies on our website, please see our Cookie Policy.
10. Changes to This Policy
This Privacy Policy may be updated as legal requirements or our practices change. Where significant changes are made, information will be provided through our website. The current version of this Privacy Policy will always be available on this page.